If you check out the Better Business Bureau (BBB) website, you'll see Mediacom has a poor reputation for customer service. Reasons Why Mediacom Customers Prefer the DoNotPay App to Pay Bills Follow the prompts to get to a customer service rep and share all of your information, like your address and credit card number. Have your bill or account number handy and your payment method. Mediacom's customer service phone number is (844) 987-3260. But you'll be sharing your information with a customer service rep, and again, they don't have a good reputation. You can also pay your Mediacom bill by phone. Then, follow up with your bank until you see the check clears. You'll always need to be sure your bill is in the mail before the due date. Mediacom has a reputation for taking a long time to process payments. That's because it's a huge company with many divisions and regional services.
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